Last updated: 05 May 2025
SCE Marketplace (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
SCE Marketplace acts as the data controller for the personal data processed through the platform. You can contact us via the contact form on our website for any privacy-related queries.
2. Personal Data We Collect
We may collect personal data including your name, email address, telephone number, postcode, login credentials (stored securely), business details (for professionals), and technical usage data such as IP address and browser information.
3. Lawful Bases for Processing
We process personal data on the basis of contract performance, legitimate interests, legal obligations, and consent where required.
4. How We Use Your Personal Data
Personal data is used to operate the marketplace, facilitate service requests, enable professionals to respond using credits, process payments, provide customer support, prevent fraud, and improve the platform.
5. Sharing Your Personal Data
We do not sell personal data. Data may be shared with professionals responding to requests, payment providers such as Stripe or PayPal, service providers acting as processors, or authorities where required by law.
6. Cookies Policy
SCE Marketplace uses cookies and similar technologies to ensure the proper functioning of the website, improve user experience, and deliver relevant advertising.
Essential cookies are required for core site functionality. Analytics cookies help us understand how users interact with the platform. Advertising cookies, including those set by Google AdSense, may be used to display relevant advertisements.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, after which data is securely deleted or anonymised.
8. Data Security
We use appropriate technical and organisational measures including encryption, secure servers in the UK/EU, and access controls to protect personal data.
9. Your Rights
You have rights under UK GDPR including access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent. Requests can be made via our contact form.
10. Complaints
If you are dissatisfied with our data handling, you may contact us or lodge a complaint with the Information Commissioner’s Office (ICO).
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of SCE Marketplace after changes take effect constitutes acceptance of the updated policy.